Wise Hill Unipessoal Lda, with registered office at Rua da Bica de Duarte Belo 42A, 1200-056 Lisbon, is the entity responsible for processing personal data collected through the website bicaense.pt.
For any questions related to the protection of personal data, you can contact: geral@bicaense.pt.
We may collect the following data, depending on your interaction with the website or the restaurant:
Identification and contact data: name, email, telephone.
Reservation data: date, time, number of people and any optional dietary preferences.
Browsing data: IP address, cookies and website usage behavior.
Communication preferences: subscription to newsletters or promotional campaigns.
Personal data is processed only when there is an appropriate legal basis:
Management of reservations and provision of services — execution of a contract or pre-contractual steps.
Responding to contact requests — legitimate interest in communicating with clients.
Sending newsletters and marketing communications — prior consent of the data subject, which can be withdrawn at any time.
Statistical analysis and website improvement — legitimate interest or consent, when legally required (e.g., non-essential cookies).
Data may be processed by service providers acting on behalf of Wise Hill Unipessoal Lda, namely:
booking platforms;
email marketing services;
website technology providers;
payment service providers.
These entities process data only in accordance with the Company’s instructions and under contractual guarantees of confidentiality and security, pursuant to Article 28 of the GDPR.
Some technology providers may be located outside the European Economic Area, namely in the United States of America.
In these cases, transfers are made under mechanisms legally recognized by the European Commission, such as Standard Contractual Clauses or the EU-US Data Privacy Framework, where applicable.
You can request additional information about these safeguards through the contact indicated.
The website uses cookies essential to its operation and, with the user’s consent, analytics or marketing cookies.
The user can accept or reject non-essential cookies through the consent banner and change preferences at any time in the browser settings.
Personal data is kept only for the necessary period:
Reservations and billing: until compliance with applicable legal obligations.
Marketing communications: until withdrawal of consent or after a prolonged period of inactivity.
Browsing data: according to the duration of the cookies used.
Under the GDPR, the data subject may:
access their data;
request rectification or erasure;
limit or object to processing;
withdraw consent;
Appropriate technical and organizational measures are adopted to protect personal data against loss, unauthorized access or improper disclosure.
This Policy may be updated at any time, with changes published on the website.
Use of the website implies acceptance of these Terms and Conditions.
The website allows, in particular:
making reservations;
requesting information;
subscribing to restaurant communications.
All services are subject to confirmation.
Reservations may be changed or cancelled by the customer with reasonable prior notice.
The restaurant may also adjust reservations for operational reasons, informing the customer whenever possible.
The website content is protected by copyright, and its reproduction without authorization is prohibited.
The restaurant is not liable for damages resulting from misuse of the website, except when legally required.
These Terms may be updated, taking effect upon online publication.